Shipping Policy
Effective Date: September 1, 2024
At Be Unique Studio, we aim to ensure that your orders are processed and shipped efficiently. This Shipping Policy provides details about shipping options, processing times, and other relevant information. By placing an order on our website, you agree to the terms outlined below.
1. Shipping Methods and Rates
1.1 Shipping Options
We offer various shipping methods to accommodate your needs. Shipping options and rates are displayed during checkout and may include standard, expedited, and overnight shipping. The available shipping methods may vary based on your location.
1.2 Shipping Rates
Shipping rates are calculated based on the weight and dimensions of your order, as well as the shipping destination. You will see the shipping cost before completing your purchase. Free shipping promotions, if available, will be applied automatically at checkout.
2. Processing Time
2.1 Order Processing
Orders are typically processed within 1-2 business days of receipt. Please note that processing times may vary during peak seasons or in the event of high order volumes.
2.2 Order Confirmation
Once your order is processed and shipped, you will receive a confirmation email with tracking information. Please check your email (including spam/junk folders) for updates on your shipment.
3. Delivery Times
3.1 Estimated Delivery Time
Estimated delivery times are provided based on the shipping method selected and your delivery location. Delivery times may vary depending on factors such as shipping carrier delays, weather conditions, and holidays.
3.2 Delivery Delays
While we strive to ensure timely delivery, Be Unique Studio is not responsible for delays caused by shipping carriers or other unforeseen circumstances. We encourage you to track your shipment using the tracking number provided in your confirmation email.
4. Shipping to P.O. Boxes and International Addresses
4.1 P.O. Boxes
We do not ship to P.O. Boxes. Please provide a physical address for delivery.
4.2 International Shipping
Currently, we only offer shipping within the United States. We do not ship to international addresses at this time. If you are located outside the U.S. and wish to make a purchase, please contact us for possible arrangements.
5. Shipping Issues and Lost Packages
5.1 Shipping Issues
If you encounter any issues with your shipment, such as missing or damaged items, please contact us at info@beuniquestudio.shop within 7 days of receiving your order. We will work with you to resolve the issue as quickly as possible.
5.2 Lost Packages
Be Unique Studio is not responsible for lost or stolen packages once they have been confirmed as delivered by the shipping carrier. Please contact the shipping carrier directly to file a claim for lost or stolen packages.
6. Order Modifications and Cancellations
6.1 Order Changes
Once an order is placed, changes cannot be guaranteed. If you need to modify or cancel your order, please contact us as soon as possible. We will do our best to accommodate changes before your order is processed and shipped.
7. Returns and Exchanges
7.1 Return Shipping Costs
If you need to return an item, you are responsible for return shipping costs unless the return is due to an error on our part (e.g., incorrect or damaged items). Please refer to our Return and Refund Policy for more details.
8. Contact Us
If you have any questions or concerns about our Shipping Policy or your order, please contact us at:
Be Unique Studio
19819 W. McNichols Rd.
Detroit, MI 48219
Email: info@beuniquestudio.shop